"Patience pays off"
(travel buff, tea aficionado, loves family time, television serials and reading)
January 2009: The start line
When I joined, Exports was a small part of our overall business, but there was a lot of interest in growing it. In the
months that followed, I was offered additional responsibilities, which I gladly took on. In a short while, I was also
managing Procurement. To give you an idea of scale - we deal in over 2,700 different types of materials.
As I soon realised, we were, in many ways, starting out from scratch. Much of my focus was on defining the system and
laying out systems and